Refund policy

Thank you for shopping at Kings Health Fuel.

If, for any reason, You are not completely satisfied with a purchase, We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Policy) refers to Kings Health Fuel.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to Kings Health Fuel, accessible from https://www.kingshealthfuel.com .
  • You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 7 days without giving any reason for doing so.

The deadline for cancelling an Order is 7 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement.

You can inform Us of your decision by email:

info@kingshealthfuel.com

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased within the last 7 days.
  • The Goods are in the original packaging.

The following Goods cannot be returned:

  • Goods made to Your specifications or clearly personalized.
  • Goods that deteriorate rapidly or whose expiry date has passed.
  • Goods that are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • Goods that, after delivery, have been inseparably mixed with other items.

We may refuse returns that do not meet the conditions above, to the extent permitted by applicable law.

Only regular-priced Goods may be refunded. Unfortunately, Goods purchased on sale cannot be refunded unless required by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us.

The Goods should be returned to the following address:

The product must be returned to the same address from which it was originally dispatched.

We cannot be held responsible for Goods damaged or lost during return shipment. Therefore, We recommend using an insured and trackable shipping service. We are unable to issue a refund without actual receipt of the Goods or proof of delivered return shipment.

Gifts

If the Goods were marked as a gift when purchased and shipped directly to You, You'll receive a gift credit for the value of Your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves before giving it to You, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Return and Refund Policy, please contact us:

Email: info@kingshealthfuel.com